November 20, 2020

REQUEST MANAGEMENT AMBASSADOR

Certificate

This document certifies that Mattia Cozzi has completed the training

"REQUEST MANAGEMENT_level 1_GSC123_IT" (2 hours)

provided by CUSTOMER RELATIONSHIP MANAGEMENT

Course summary: I have understood how a good request management should work and how it develops customer relationship, loyalty and recommendation. I have developed competencies in consumer focus and customer relationship management.

You can also find this document on the Internet at the following address: https://lcms.michelin.net/redirect/api/certification/772416035872852

Reference Number: 772416035872852