Request Management Ambassador
Certificado
Este documento certifica que LUZ ANGELA CRUZ PRECIADO ha terminado la formación
"REQUEST MANAGEMENT for RLO users_ESP" (2 horas)
facilitado por Customer Relationship Management Group
Resumen del módulo: I have understood how a good request management should work and how it develops customer relationship, loyalty and recommendation. I have developed competencies in consumer focus and customer relationship management.